Who is:

Flip New Media is a digital marketing agency offering creative and 360 digital Marketing services.


Consult and guide Flip New Media in creating a new structure and internal processes that will support its sustainable growth.

What we did:

We run a voice of the employee survey to collect insights and identify the main areas that we need to focus on. After presenting the main insights to the CEO we collectively designed the new structure with clear roles and responsibilities, based on the company’s strategy and objectives. As a next step we ran a Lightning Decision Jam (a workshop based on Design Thinking) to understand, ideate and test new key processes that would help the new structure to be successfully implemented.