Who is:

eBay is a global e-commerce leader that connects millions of buyers and sellers around the world. With the Export Revival Program, part of eBay’s global retail revival initiative, eBay aims to help small and medium-sized businesses sell their products through its platform.

Ebay

Ask:

Launch the Export Revival program in Greece in collaboration with our Business Partner, Vivid Vibes. Offer business owners a comprehensive training course and support through hands-on coaching and tools for setting up an online store on eBay.

What we did:

We localized the content for the trainings of the SMB owners, recruited, prepared and managed trainers to deliver the trainings to 50 SMB owners, while constantly monitoring and optimizing the training process, ensuring relevant KPIs were met. Following the success of the program, the decision to scale it was made in order for more SMBs to participate.