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krataionconsulting2024-04-12T16:45:45+02:00Improving new user engagement and retention by running a design sprint workshop.
Improving new user engagement and retention by running a design sprint workshop.
Designing a new organizational structure, based on the brand's purpose and business strategy in order to foster efficiency, communication, accountability & ownership
Creating and implementing a CX Strategy Framework, creating customer personas, customer journey maps and ideation on practical next steps.
Redesigning the structure, internal processes as well as the purpose and values of 2wayferries.
Creating the local CX strategy and embed it to the organization, through personas, journeys and comm plans.
Working with the leadership team to enhance employee experience by running a Voice of the Employee initiative and coming up with a relevant strategy and actionable next steps
By Spiros Milonas, Founder Krataion...
By Spiros Milonas, Founder Krataion...
Providing the CX framework for the team of Ignite Sweden, while identifying through journey mapping key areas and touchpoints along with improvements.
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