Defining and empathizing with key personas and then running employee journey maps to identify key touch points and ways of improvement in order to help Dialectica boost its overall Employee Experience offering.
Designing and implementing a holistic Digital Strategy, based on customer personas of Consumer Healthcare SANOFI Greece.
Supporting VSCOPE to manage its growth sustainably and improve the efficiency of the organisation's processes.
Supporting Domes Resorts in its internal restructuring and operations to support its growth.
Redesigning E-fresh's digital assets and website and optimizing its UI and UX.
Driving the re-design and development of the e-learning platform of Εnaleia (learntofish.gr).
Improving new user engagement and retention by running a design sprint workshop.
Designing a new organizational structure, based on the brand's purpose and business strategy in order to foster efficiency, communication, accountability & ownership
Creating and implementing a CX Strategy Framework, creating customer personas, customer journey maps and ideation on practical next steps.
