Ignite
krataionconsulting2024-04-12T16:37:14+02:00CUSTOMER & EMPLOYEE EXPERIENCE
Providing the CX framework for the team of Ignite Sweden, while identifying through journey mapping key areas and touchpoints along with improvements.
Providing the CX framework for the team of Ignite Sweden, while identifying through journey mapping key areas and touchpoints along with improvements.
Helping Sleed articulate its purpose and brand identity acting as a compass in the company's decision making.
Helping identify the most compatible markets to expand abroad while preparing the necessary roadmap.
Designing and facilitating a digital marketing sprint to assist Event Plus in crafting a customer focused marketing strategy.
Redefining Atrion Gift’s brand identity, its purpose, values and the scope of services described with clarity.
Helping SkyΤelecom to redesign its organizational structure and provided the foundation on which standard operating procedures rest.
Empowering MedINA during a major transition to ensure its financial and organisational sustainability in the future.
Helping Revitup redesign its organizational structure, roles and operations in order to manage its growth more efficiently and sustainably.
Training the Customer Service Team on Customer Experience in order to be better equipped for providing a better and more memorable experience to customers.
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