Miele
krataionconsulting2025-01-21T14:02:20+02:00EMPLOYEE EXPERIENCE
Working with the leadership team to enhance employee experience by running a Voice of the Employee initiative and coming up with a relevant strategy and actionable next steps
Working with the leadership team to enhance employee experience by running a Voice of the Employee initiative and coming up with a relevant strategy and actionable next steps
Providing the CX framework for the team of Ignite Sweden, while identifying through journey mapping key areas and touchpoints along with improvements.
Facilitated design thinking workshops based on existing challenges, combining problem solving and upskilling the team on a method to be embbeded in business practices.
Facilitated design thinking workshops based on existing challenges, combining problem solving and upskilling the team on a method to be embbeded in business practices.
Helping identify the most compatible markets to expand abroad while preparing the necessary roadmap.
Helping SkyΤelecom to redesign its organizational structure and provided the foundation on which standard operating procedures rest.
Helping Revitup redesign its organizational structure, roles and operations in order to manage its growth more efficiently and sustainably.
Training the Customer Service Team on Customer Experience in order to be better equipped for providing a better and more memorable experience to customers.
Redesigning and running for 2 years the biggest employment initiative for youth in Greece which aims to make young people more employable as well as to help them build their professional and personal skills.
